Privacy Policy for Hostella Property Management

At Hostella Property Management, accessible at hostella.co, one of our top priorities is the privacy of our visitors and clients.

This Privacy Policy document explains the types of information collected and recorded by Hostella and how we use it.

If you have questions or need more details about our Privacy Policy, please contact us at: info@hostella.co.

This Privacy Policy applies to our online and offline activities and is valid for visitors to our website and for guests who book through our platforms, regarding the information that they share and/or that is collected by Hostella.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect personal details such as:

• Name, email address, phone number

• Billing and payment details (when making a reservation)

• Guest preferences and communication history

• Technical information (IP, browser, device type, etc.)

How We Use Your Information

• Provide, operate, and manage our services

• Process bookings and payments securely

• Improve and personalize the guest experience

• Communicate with you regarding reservations, offers, and updates

• Detect and prevent fraud or unauthorized activities

Cookies & Tracking

Our website uses cookies to optimize your browsing experience and remember preferences. You can disable cookies through your browser, but some parts of the site may not function properly.

Data Protection Rights (GDPR/CCPA)

You have the right to:

• Access, rectify, or erase your personal data

• Restrict or object to data processing

• Request data portability

• Opt-out of marketing communications

To exercise these rights, contact us at info@hostella.co.

Children’s Privacy

Hostella does not knowingly collect personal information from children under 13. If you believe your child provided information, please contact us and we will delete it promptly.